Zurich Selects Guidewire for Swiss Claims System
Swiss insurer plans end-to-end business transformation to support multi-channel customer engagement
As part of a strategic initiative to provide customer service suited to meet current and future needs,
ClaimCenter will enable
- strengthen customer engagement;
- provide a modern system, supporting customers on an omni-channel basis, including a range of self-service offerings;
- increase speed of interaction with customers; and,
- implement a claims system for all lines of business, bringing improved effectiveness and efficiencies.
“We are confident that Guidewire ClaimCenter is the right platform to support us in delivering next generation claims handling service to our customers,” commented Max Schönholzer, chief claims officer,
“ClaimCenter, as a state-of-the-art system, provides us with improved workflow and efficiency benefits and allows us to re-think and improve our service approaches,” added
“At EY we are extremely proud to have been chosen as
“Guidewire is very pleased to have been selected by
Guidewire ClaimCenter® is a leading end-to-end claims management system, built from the ground up to meet the specific needs of today’s General insurers. ClaimCenter’s flexible business rules enable claims organizations to define, enforce, and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims. ClaimCenter is available as a standalone system or as part of the
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Zurich Selects Guidewire for Swiss Claims System
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