Superior HealthPlan Earns Four Stars from NCQA
"Our primary goal as a company is to provide our members with the best healthcare possible so that they can receive the services they need to get well and stay well," said Dr.
Ratings are calculated based on Health Effectiveness Data and Information Set (HEDIS®) scores, Consumer Assessment of Healthcare Providers and Systems (CAHPS®) scores and NCQA Accreditation standard scores. The
The ratings are broken down into three primary categories as well as several sub-categories. Superior earned a 5.0 out of 5.0 in several of those, including customer service, adolescent well-care visits and immunizations, and follow-up care after hospitalizations for mental illness. In total, Superior earned a score of 4.0 or higher out of 5.0 in 19 specific measures.
"It takes a collaborative effort between our employees and providers across
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