Agreement Reached With Metropolitan Life Insurance Co.
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Attorney General
Information of current and former MetLife customers was part of a spreadsheet posted to the Internet by an employee of the company. When one of the customers saw the information in November, 2009, he contacted the employee who then notified the company, which took responsibility for correcting the problem and provided credit monitoring and identity theft insurance for the affected customers.
"The company acted voluntarily to correct the mistake of its employee and to protect its customers," Attorney
Commissioner Rubenstein said, "I share the Attorney General's heightened concerns over consumer privacy and identity theft issues. In this instance, MetLife has stepped up to the plate to take its responsibilities seriously. We expect all companies to take the necessary steps to protect any personal information they may gather and we will continue to be vigilant in holding their feet to fire to do so."
MetLife agreed to pay
MetLife also agreed to enhance its employee training policies and procedures about the legal requirements to protect personally identifiable information and specifically to prohibit posting such information to Internet websites.
Assistant Attorney General
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