- New system gives customers even greater opportunity to have views heard
• It has been installed by Rant & Rave one of the
• It underlines commitment to putting customers' opinions first The new Customer engagement solution has been launched nationwide following a successful three-month pilot scheme and provides the opportunity for Customers to share their feedback on the service they have received straight after their conversation, in a real-time format. As soon as a Customer has finished speaking to a
• Rant & Rave was launched in 2000 by
• Its multi-channel solutions let brands proactively communicate with and gather fast feedback from their customers to manage and measure their experience.
• By providing solutions which are customer, not brand, centric Rant & Rave helps its clients to transform Ranters into Ravers and turn happy customers into lifelong advocates.
To find out more about Rant & Rave visit http://www.rantandrave.com
Read the full story at http://www.prweb.com/releases/2014/06/prweb11974880.htm
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