Health Partners Plans Awarded the NCQA Multicultural Health Care Distinction for Fourth Consecutive Year
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The Multicultural Health Care Distinction recognizes organizations that understand and address health care disparities stemming from race, ethnicity and language. To be considered for the
"America continues to become a rich and diverse country with more opportunities for health care organizations like HPP to become experts at providing care that embraces and supports those differences," said
"Cultural competency is crucial to providing high quality health care," said
To help meet its members' needs, HPP offers bilingual staff members the opportunity to complete Bridging the Gap (BTG): Medical Interpreter Training, a nationally recognized professional development program that enables them to further build effectiveness and competency in their field. HPP also offers members access to a network of providers who speak 35 different languages and can translate reading materials into Spanish and other languages upon request. In addition, HPP tracks and analyzes comprehensive data on members' health status by race, ethnicity and language to identify disparities and implement programs to overcome them. About
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