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‘You’ll never get that information’: Inside the brutal PBM exam process

2 hours ago
Image shows the letters, PBM.
PBM examiners describe a hostile response and a pattern of delays, obfuscations and persistent legal threats. Read more
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TOP NEWS
  • Clients are bringing TikTok insurance advice into advisor meetings

  • Genworth leans on mortgage unit, CareScout to offset Q2 LTC liabilities

  • Are your clients ready for California’s new insurance rules?

  • Embracing a family-centric approach to financial planning

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In this issue...

  • The Medicare agent squeeze
  • How to have a black belt practice — With John Terry
  • Georgia insurance agent wows on ‘American Idol’ — with Philmon Lee
  • ACA subsidy turbulence is reshaping employee benefits
  • Regulators tackle controversial annuity illustrations
  • Every role in your agency touches revenue
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SPECIAL FEATURE

The silver economy ushers in a new era of life insurance growth

Longer lives, fewer births and an unprecedented concentration of wealth among older Americans are reshaping the demand for financial protection... Read More

MORE FEATURES

From The Field

The missing piece in most retirement plans

Most retirement plans are built for market risk. Very few are built for life risk. That is why so many of them fail.

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    How to build a scalable, AI-ready midmarket brokerage

    The insurance industry is investing heavily in AI, yet many organizations continue to struggle with scaling initiatives beyond individual use cases.

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      Family communication: Financial planning’s growing blind spot

      Across key areas of retirement and protection planning, families are making assumptions instead of having conversations.

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      More From The Field

ADVISOR NEWS

Image shows a concerned couple

Americans aren’t turning retirement plans into action, LIMRA finds

Nearly six in 10 pre-retirees consider themselves well prepared for retirement, while about four in 10 do not, new LIMRA research finds.

  • Ashley Hinson ‘death tax’ story collides with truth
  • How advisors can prepare clients for an uncertain retirement landscape
  • Investors aren’t waiting out uncertainty
  • Transamerica and Advo(k)ate Advisors launch pooled employer plan
  • ‘I wish I’d met him sooner:’ Karlan Tucker remembered for integrity, faith
More ADVISOR NEWS

NEWSWIRES

ONE MAN’S OPINION: Remember customer service?

My last three cars have each been a Kia Sportage, all three purchased at Bulldog Kia in Athens, from the same salesmen. The service at that dealership started to decline rapidly, and I moved to Heyward Allen Toyota, also in Athens, and from every indication, I will be there to stay. As a broke young TV reporter in Macon in 1984, I had over-bought myself a new sports car.

  • Symetra Named to PEOPLE® Companies That Care™ List for Second Consecutive Year
  • AM Best Revises Outlooks to Stable for Berkshire Hathaway GUARD Insurance Companies’ Members
  • AM Best Affirms Credit Ratings of California Insurance Company and Its Affiliates
  • Copper Establishes Regulated U.S. Presence as a Qualified Custodian and FINRA Member
  • Cuts to healthcare access harm us all
More NEWSWIRES

INN Insider

California State Teachers Retirement System Acquires 3,123 Shares of HCI Group, Inc. $HCI

  • Clarus Wealth Advisors Buys Shares of 22,196 AST SpaceMobile, Inc. $ASTS
  • Vanguard Large-Cap ETF $VV Stock Holdings Raised by Abound Wealth Management
  • Schwab U.S. Large-Cap Growth ETF $SCHG Stake Boosted by Accel Wealth Management
  • Abound Wealth Management Acquires 1,183 Shares of iShares Core S&P 500 ETF $IVV
More INN Insider

Annuity News

Cayman Islands premier to meet with U.S. reinsurance regulators

Premier and Minister for Financial Services and Commerce, the Hon. André M. Ebanks MP is travelling to Columbus, Ohio, this... Read More

Corebridge annuity sales slip ahead of Equitable marriage

Corebridge Financial saw lower annuity sales in the second quarter, but remains focused on its coming merger with Equitable Hol... Read More

California teachers settle class-action lawsuit over in-plan annuity fees

Plaintiff Danielle Krimbow and the Life Insurance Company of the Southwest announced a tentative settlement in their lawsuit ov... Read More

  • Jackson Financial CEO caps 40-year career with blockbuster Q2
More Annuity News

Life Insurance News

LIMRA: Individual life sales continue growth trend in Q2, led by whole life and VUL

Total U.S. individual life insurance new annualized with excess premium rose 3% year over year to $4.7 billion in the... Read More

The silver economy ushers in a new era of life insurance growth

Longer lives, fewer births and an unprecedented concentration of wealth among older Americans are reshaping the demand for fina... Read More

‘Uniquely positioned’: Equitable outlines future post-Corebridge merger

Shareholders of both companies approved the Equitable-Corebridge merger on July 30, with more than 97% voting in favor. Read More

  • The insurance distributor that builds its own software will win the next decade
More Life Insurance News

Health/Employee Benefits News

Arizona, others sue feds over rule many say cuts health care costs

Arizona and other states with Democratic attorney generals sued the Trump administration to prevent the administration from imp... Read More

Healey announces campaign to help residents hold onto their healthcare coverage

Maura Healey stopped in Haverhill on Tuesday morning to announce a new statewide effort to help Medicaid recipients who could b... Read More

State agency seeks waiver to reinstate HIP cost-sharing

Able-bodied adults insured through the Healthy Indiana Plan may soon be required to make copayments. The Indiana Family and Soc... Read More

  • IN NEW ASSAULT ON TRANS YOUTH CARE, TRUMP ADMINISTRATION BARS MEDICAID AND CHIP COVERAGE FOR NECESSARY HEALTH CARE
More Health/Employee Benefits News

Property and Casualty News

Hon. Lewis J. Lubell (Ret.) Joins NAM’s Esteemed Panel of Neutrals

Judge Lubell brings over two decades of distinguished judicial experience to NAM, having presided over complex civil, matrimoni... Read More

Common Gaps in Homeowners Insurance That Could Cost You

Many homeowners assume their insurance policy provides complete protection, only to discover coverage gaps after filing a claim... Read More

Lawsuits filed: July 26-Aug. 1, 2026

Cases that end in an "A" were filed in the 188th District Court; "B" in the 124th District Court; and "... Read More

  • Gunderson cites state leadership failures for rogue bail bondsmen's actions
More Property and Casualty News

Insurtech News

Agentic AI is transforming insurance sales both for consumers and agents

The use of agentic AI in the insurance industry has positively impacted sales by empowering consumers and helping less experien... Read More

  • What’s at stake if insurers rush into AI too early?
  • Stride Joins Integrity to Transform Nation’s Individual Marketplace of Expanding Healthcare Benefits
  • ‘AI communication gap’ leaves negative impression on customers
More Insurtech News

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Press Releases

  • URL Insurance Group Celebrates 40 Years of Service, Growth, and Industry Leadership
  • MassMutual Ascend Surpasses $2 Billion in Lifetime Advisory Annuity Sales, Reflecting Continued Momentum in RIA Channel
  • Royal Neighbors Unveils Its 2026 Scholarship Recipients 2026 Royal Neighbors Scholars Making a Difference Across the Country
  • Ibexis Announces Expanded Bank Relationships and New Index Options for FIA Plus® and WealthDefender® Series
  • Agent Review Launches Video AI Identity Verification to Help Protect Insurance Professionals, Consumers and Public Trust
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